The privacy of our Users is as valuable as our Users themselves.Hence, under no circumstances will Cleaniq allow a user’s data to be compromised.

When we say “Cleaniq,” “our,” “we,” or “us,” we’re talking about Cleaniq Innovative Technologies Pvt Ltd. This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, software, and website (together, “Services”) unless specified otherwise.Any individual, company, or organization that has legal rights and obligations and who use our Services are our users(“Users,” “you,” or “your”).

Cleaniq complies with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This Privacy Policy is published in accordance with Rule 4 of the said Rules.

Cleaniq is an online queue management system for hospitals and clinics. Our policies with the collection, use, and disclosure of personal information of our Users are mentioned on this page.

By using our services, you agree to the collection and use of information as it’s written in this policy. The personal information that we collect is used for providing and improving our services.

Information collection and use.

For the proper functioning of services, we collect certain personally identifiable information including but not limited to your name, phone number, age, and sex. The information we collect is used to identify our users. If you create an account by logging in with your credentials with third party accounts with certain social networking sites (such as Google, Facebook), then we may receive your personal information from these social networking websites in accordance with their Terms & Conditions and Privacy Policy.

We share this information with our partners, i.e., the doctors listed on our platform and other third parties who help us provide or facilitate our services.

We retain this information on our servers for as long as necessary to provide our services effectively.

We acknowledge that some information collected, particularly related to hospital or clinic appointments, may be classified as sensitive personal data under applicable Indian laws. Cleaniq ensures that such data is handled with a high degree of confidentiality and is only used for legitimate purposes.

Users may contact our Grievance Officer via email to request access to their data, correct inaccuracies, or delete their account along with associated data.

Service Providers

Third-party companies and individuals may be given access to your personal information for the following reasons:

1)To facilitate our services, 2)To provide services on our behalf

3)To perform service-related tasks.

4)To assist in analyzing how our services are being used.

Cleaniq only shares user data with third parties that comply with our privacy policy. However, users are encouraged to review the privacy policies of these third-party service providers, as their data handling practices may vary.

By providing your mobile number, you consent to receive service-related and transactional SMS messages from Cleaniq in accordance with the Telecom Regulatory Authority of India (TRAI) regulations and DLT (Distributed Ledger Technology) guidelines. Cleaniq does not send promotional messages without obtaining explicit user consent.

Security

We do our best to secure the information provided by our users. However, no method of electronic transmission or storage is cent percent secure and thus we cannot guarantee its absolute security.

Changes to this privacy policy.

We may update our privacy policy from time to time. Thus we recommend our users to review this page periodically for any changes. These changes will be effective immediately after they are posted on this page.

GRIEVANCE OFFICER

In accordance with the Information Technology Act 2000, the name and contact details of the Grievance Officer are provided below:

Anshul Arora
Phone +917784969235
Email contact@cleaniq.in
Address 288/23, Arya Nagar,
Lucknow